Profix Electronics & Appliances respects your privacy and handles personal information in line with the Protection of Personal Information Act (POPIA).
What we collect
When you send a job card or contact us, we receive your name, your phone number or WhatsApp number, details about your appliance, your location and any photos or messages you send. The job card form does not store anything on our website. It prepares a WhatsApp message that you choose to send.
How we use it
We use your information to quote, schedule and carry out repairs, to contact you about your job and to keep service records. We do not sell your information.
Sharing
We only share information with suppliers or service providers where it is needed to complete your job, or where the law requires it.
Analytics and cookies
We use privacy friendly analytics to understand how the website is used. This helps us improve the site.
Your rights
You may ask to see, correct or delete the personal information we hold about you. Email info@profixappliances.co.za and we will respond.